(known here as " SingaporeWebhosting.SG ") Acceptable
Use Policy has been developed with the following objectives:
- Preserve the privacy and security of individual
- Preserve the value of Internet resources
as a conduit for free expression.
- Encourage the responsible use of net resources
and discourage practices which degrade the usability of network
resources and thus the value of Internet services.
- Ensure security, reliability and privacy
of SingaporeWebhosting.SG systems and network, and the networks
and systems of others.
- Avoid situations that may cause SingaporeWebhosting.SG
to incur civil liability.
- We respect our Customers to use the Internet
with courtesy and responsibility and to be familiar with and to
practice good Internet etiquette. By adhering to the following
policies, our Customers are protecting the rights and privileges
of all Internet users.
VIOLATION OF ANY OF THE FOLLOWING POLICIES IS STRICTLY PROHIBITED
AND WILL RESULT IN IMMEDIATE TERMINATION OF ALL ACCOUNTS AND MAY
INCUR FINANCIAL PENALTIES TO THE VIOLATOR.
SYSTEM AND NETWORK USAGE AND SECURITY
1. Customers may not attempt to circumvent
user authentication or security of any host, network, or account
("cracking"). This includes, but is not limited to, accessing
data not intended for the Customer, password sniffing, security
hole scanning, IP spoofing, logging into a server or account the
Customer is not expressly authorized to access, or probing the security
of other networks.
2. Customers may not attempt to interfere with
service to any user, host, or network ("denial of service attacks").
This includes, but is not limited to, "flooding" of networks,
deliberate attempts to overload a service, and attempts to "crash"
3. Customers may not use any kind of program/script/command,
or send messages of any kind, designed to interfere with a user's
terminal session, via any means, locally or by the Internet.
4. Customers must safeguard their account passwords
to prevent unauthorized access to their account.
5. All accounts on Unmetered Bandwidth Packages
will have their bandwidth allocated fixed at 30GB per month to prevent
any abuse on the network. The bandwidth will be increase when needed
upon approval from the management.
6. Users who violate systems or network security
may incur criminal or civil liability. SingaporeWebhosting.SG will
cooperate fully with investigations of violations of systems or
network security at other sites, including cooperating with law
enforcement authorities in the investigation of suspected criminal
MATERIAL AND PRODUCT REQUIREMENT
1. Customers must ensure that all material and data placed on SingaporeWebhosting.SG
equipment is in a condition that is "server-ready," which
is in a form requiring no additional manipulation on SingaporeWebhosting.SG
part. We shall make no effort to validate this information for content,
correctness or usability. In the event that the Customer's material
is not "server-ready", we have the option at any time
to reject this material. SingaporeWebhosting.SG will notify the
Customer immediately of its refusal of the material and afford the
Customer the opportunity to amend or modify the material to satisfy
the needs and/or requirements of SingaporeWebhosting.SG.
2. Uses of SingaporeWebhosting.SG facilities
require a certain level of knowledge in the use of Internet languages,
protocols, and software. This level of knowledge varies depending
on the anticipated use of the facilities. Customers are responsible
for having this level of expertise. It is not the responsibility
of SingaporeWebhosting.SG to provide this knowledge or customer
support outside of the service defined in the Service Agreement.
1. SingaporeWebhosting.SG facilities may
only be used for lawful purposes. Transmission, distribution, or
storage of any information, data or material in violation of Republic
of Singapore regulation or law, or by the common law, is prohibited.
This includes, but is not limited to, material protected by copyright,
trademark, trade secret, or any other statute. SingaporeWebhosting.SG
reserves the right to remove such illegal material from its servers.
2. Customers are prohibited from transmitting
on or through any of SingaporeWebhosting.SG
3. SingaporeWebhosting.SG facilities, any material
that is, in SingaporeWebhosting.SG sole discretion, unlawful, threatening,
abusive, libelous, or encourages conduct that would constitute a
criminal offense, give rise to civil liability, or otherwise violate
any local, state, national or international law, statute or regulation.
4. The Customer is responsible for providing
and maintaining accurate and up-to-date billing information. Furnishing
false data on the signup form, contract, or online application,
including fraudulent use of credit card numbers, is grounds for
immediate termination, and may subject the offender to civil or
5. Customers may not engage in tortuous conduct
including, but not limited to, posting of defamatory, scandalous,
or private information about a person without their consent, intentionally
inflicting emotional distress, or making physical threats against
another person via email, news, or any other electronic media/service
1. Customers may not permit the use of mail
services, mail-forwarding capabilities, POP accounts, or auto responders
other than for the Customer's own account.
2. Customers may not employ posts or programs
that consume excessive CPU time or storage space. SingaporeWebhosting.SG
reserves the right to kill CPU intensive process without prior notice
or incurring of any liability.
3. Customers may not host and stream video or
audio files that consume excessive bandwidth usage.. SingaporeWebhosting.SG
reserves the right to suspend/terminate the account that abuse the
server resources/bandwidth without prior notice or incurring of
4. Customer may not host graphic intensive website
that generate huge amount of bandwidth. Hotlinking of image files
are also strictly prohibited on all our servers.
5. Customer may not host game server on our network
/ server. SingaporeWebhosting.SG reserve the rights to suspend or
terminate any account that is caught hosting such applications.
6. All Special Plans with "unmetered bandwidth" will be
capped with a monthly bandwidth allocation of 30GB to prevent any
abuse on the usage.
1. Customers are bound by the SingaporeWebhosting.SG
2. Harassment, whether through language, frequency,
or size of messages, is prohibited.
3. Customers may not forward or otherwise propagate
chain letters, whether or not the recipient wishes to receive such
4. Malicious email, including but not limited
to "mail bombing" (flooding a user or site with very large
or numerous pieces of email) and "trolling" (posting outrageous
messages to generate numerous responses) is prohibited.
5. Forging of header or any other information
is not permitted.
6. Subscribing someone else to a mail list or
removing someone else from a mail list without that person's permission
7. SingaporeWebhosting.SG accounts or services
may not be used to collect replies to messages sent from another
Internet Service Provider, where those messages violate this Acceptable
Use Policy or the Acceptable Use Policy of that other provider.
8. Customers may not use the Mail Server for
Mass Mailing Activity (sending of mail to more than 20 recipients
at any one time). SingaporeWebhosting.SG reserves the right to kill
the mailing process without prior notice or incurring of any liability.
USENET - NEWSGROUP
1. SingaporeWebhosting.SG is not responsible
for the content of any newsgroup posting, whether or not a SingaporeWebhosting.SG
Customer made the posting.
2. Postings to newsgroups must comply with the
written charters or FAQ for those newsgroups. Advertisements should
only be posted in those newsgroups whose charters/FAQ explicitly
permit them. The poster is responsible for determining the etiquette
of a given newsgroup, prior to posting to it.
3. Customers are prohibited from posting the
same or similar message to large numbers of newsgroups (excessive
cross-posting or multiple-posting, also known as "USENET Spam").
4. Customers are prohibited from forging header
information. This includes attempting to circumvent the approval
process for posting to a moderated newsgroup.
5. A customer may not solicit mail for any other
address, other than that of the Customer's account or service, with
the intent to harass or collect replies after SingaporeWebhosting.SG
service has been terminated.
IRC (INTERNET RELAY CHAT)
1. IRC robots ("bots" or "clones")
or IRC sessions may not be run from SingaporeWebhosting.SG shared
2. Customers are prohibited from using IRC scripts
or programs that interfere with or deny service to other users on
any server or host.
1. SingaporeWebhosting.SG will not sell
or knowingly disclose its customer lists or customer email or listserv
address lists. We will attempt to protect the privacy of our Customers
and their information that is stored on our network. SingaporeWebhosting.SG
will only access and disclose information as necessary to comply
with applicable laws and government orders, to operate and maintain
our systems and services, or to protect ourselves or our Customers.
2. SingaporeWebhosting.SG will not monitor or
disclose a Customer's private email messages or other facility usage
unless required by court order or law. We will cooperate with the
authorities and will notify such authorities if it suspects that
a Customer is engaged in illegal activities to the limit the law
allows or requires, at SingaporeWebhosting.SG sole discretion.
3. SingaporeWebhosting.SG will, from time to
time, use our customer mailing lists for network updates, system
information and general sales information. SingaporeWebhosting.SG
may in the future limit all mailings to those clients who want to
4. For customer paying with credit card, the
card information will NOT be held in the records of SingaporeWebhosting.SG.
SingaporeWebhosting.SG do not hold or have access to the credit
card information provided if the customer choose to pay by credit
card during online registration.
5. Customer passwords are confidential and will
not be made available to any person or company outside of SingaporeWebhosting.SG
for any reason whatsoever.
6. All information will be stored as securely
as possible while maintaining the ability for authorized SingaporeWebhosting.SG
staff to quickly and effectively access this information when required
operational purposes. Feedback
We welcome your feedback. Should you feel
dissatisfied with any of our services, please contact us at Tel:
THE ACCEPTABLE USE POLICY DEFINES THE ACTIONS
WHICH SINGAPOREWEBHOSTING.SG CONSIDERS TO BE ABUSIVE, AND THUS,
STRICTLY PROHIBITED. THE EXAMPLES SET FORTH IN THIS POLICY IS NON-EXCLUSIVE,
AND IS PROVIDED SOLELY FOR GUIDANCE TO SINGAPOREWEBHOSTING.SG CUSTOMERS.