Portal Home > Knowledgebase > Domain Name & DNS related > I recently signed up for a hosting account and I am not able reach my site using the domain name. What could be the possible cause?
If you have followed the steps for pointing your domain name to our nameservers, but your new site does not appear to be hosted, you are probably encountering a propagation lag. The Internet is set up with thousands upon thousands of name servers. Most are configured to receive updates only at a certain time each day. It can take from 24 to 72hours or more for your domain name to propagate across all of the possible domain name servers. You can test this yourself by typing in your temporary site URL (http://ipaddress/~username) and trying to bring up your web site. If you can bring your web site up by the IP address but not by domain name, it is probably a propagation issue. Please give it a few days to resolve.
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